Support
Get help when you need it
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Service Area
Serving East Bay and remote locations nationwide
Instant Co-Browse Support
Need help right now? Start a co-browsing session and our technician can see your screen in real-time to guide you through any issue.
No download required - works in your browser
Remote Support Available
We offer secure remote assistance for many technical issues. With your permission, we can connect to your device and resolve problems quickly without an on-site visit.
Your security is our priority: You control access, your passwords stay private, and all connections are encrypted.
Emergency Support
For urgent technical issues affecting your business operations, call us immediately at (925) 240-3342 and let us know it's an emergency.
We prioritize critical issues and offer same-day service for most emergencies.