Remote Support

Co-Browse with PennKraft

Connect with our support team instantly. We'll see your screen and guide you through any issue in real-time, making remote support feel like we're right there with you.

No download required. Works directly in your browser.

How Co-browsing Helps You

Real-Time Screen Sharing

Our technician can see exactly what you see, making troubleshooting faster and more accurate.

Secure & Private

Your session is encrypted and you maintain full control. End the session anytime with one click.

Guided Support

Get step-by-step guidance as our technician highlights and interacts with your screen.

How It Works

Click the "Start Co-browsing Session" button below

A support widget will appear on your screen

Share the session code with your PennKraft technician

Grant permission when prompted to start the session

Your Privacy is Protected

Sessions are fully encrypted end-to-end
We can only see the browser tab you share - not your entire screen
You can end the session at any time with one click
No software installation required
Session recordings are never stored without your consent

Need to schedule a session instead?

Contact Support