Managed IT Services for Small Business

StopPuttingOutITFires

Proactive monitoring catches problems before they cost you money

No long-term contractsFree assessment24-hour quote turnaround
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Is This Your Reality?

These are the challenges small businesses face every day without proactive IT management.

$10K+/hour

Costly Downtime

Average cost of IT downtime for small businesses. Every minute of system failure impacts your bottom line.

43%

Security Risks

of cyber attacks target small businesses. Without proper monitoring, threats go undetected until it's too late.

5+ hours

Lost Productivity

per week lost to IT issues. Your team should focus on growing the business, not fighting technology.

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What is Managed IT?

Think of us as your IT watchdog

Instead of waiting for things to break (reactive IT), we constantly monitor your systems and fix issues before they impact your business (proactive IT). It's like having a 24/7 IT department without the overhead.

Problems caught before they cause downtime
Security threats detected and blocked automatically
Updates installed during off-hours
One call for all your IT needs

Reactive IT

  • Wait for things to break
  • Scramble to fix problems
  • Unpredictable costs
  • Lost productivity
  • Stressed team

Proactive IT

  • Prevent issues before impact
  • Planned maintenance
  • Predictable monthly costs
  • Maximum uptime
  • Peace of mind
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Complete IT Management Services

Everything you need to keep your business running smoothly.

Core Monitoring

24/7 System Monitoring

Proactive monitoring catches problems before they impact your business

  • Real-time server and workstation monitoring
  • Automated performance alerts
  • Uptime tracking and reporting

Automated Patch Management

Keep your systems secure with automated security updates

  • Automated Windows updates
  • Third-party software patches
  • Vulnerability scanning

Business IT Services

New Employee IT Setups

Get new team members productive from day one

  • User account creation
  • Device configuration
  • Microsoft 365 setup

Microsoft 365 Administration

Expert management of your Microsoft productivity suite

  • Email account management
  • Teams and SharePoint setup
  • License optimization

Azure Administration

Cloud infrastructure management and optimization

  • Azure AD management
  • Cloud infrastructure setup
  • Backup configuration

Remote App Management

Centralized software deployment and management

  • Software deployment
  • Automatic updates
  • License tracking

Employee Offboarding

Secure and compliant employee departures

  • Access revocation
  • Data preservation
  • Account deactivation

Security & Compliance

Endpoint Security

Protect every device in your organization

  • Antivirus management
  • MFA enforcement
  • Threat detection
  • Security baseline enforcement
  • Device encryption

Security Monitoring

Continuous threat monitoring and response

  • Threat alerts
  • Suspicious activity detection
  • Login monitoring
  • Security incident response
  • Compliance reporting

Choose Your Level of Support

Flexible packages designed to grow with your business. All plans include month-to-month agreements.

Essential Monitoring

Foundation for proactive IT

Best for

Small offices

1-10 employees

Contact for Pricing

Custom quote based on your needs

What's Included

24/7 system monitoring
Basic performance alerts
Automated patch management
Monthly health reports
Remote troubleshooting

Support

Email support
Next-business-day response
Business hours coverage
Most Popular

Managed IT

Complete IT management

Best for

Growing businesses

10-30 employees

Contact for Pricing

Custom quote based on your needs

What's Included

Everything in Essential, plus:
Microsoft 365 administration
New employee IT setups
Endpoint security management
Remote app management
Quarterly business reviews

Support

Priority support
4-hour response time
Extended hours coverage
Dedicated account manager

Full Service IT

Your complete IT department

Best for

Established businesses

30-50+ employees

Contact for Pricing

Custom quote based on your needs

What's Included

Everything in Managed, plus:
Azure administration
Employee offboarding
Compliance support
Strategic IT planning
Custom integrations

Support

24/7 emergency support
1-hour critical response
Dedicated account manager
On-site support available
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Why Choose PennKraft?

We do things differently. Here's what sets us apart.

No Long-Term Contracts

Month-to-month agreements. Stay because you want to, not because you have to.

Plain English Reports

No confusing tech jargon. We explain everything in terms you can understand.

Local & Responsive

Real people answering your calls, not a overseas call center. Based in the Bay Area.

Transparent Pricing

No hidden fees or surprise charges. You know exactly what you're paying for.

How It Works

Getting started is easy. Here's what to expect.

1

Discovery Call

15 minutes

We learn about your business, current IT setup, and pain points.

2

Free Assessment

No obligation

Our team evaluates your systems and identifies opportunities for improvement.

3

Custom Proposal

24-48 hours

We create a tailored plan that fits your needs and budget.

4

Smooth Onboarding

1-2 weeks

We handle the transition with minimal disruption to your operations.

Frequently Asked Questions

Have questions? We've got answers.

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Ready to Stop Putting Out IT Fires?

Get a free assessment of your current IT setup. No obligation, no pressure. We'll provide honest recommendations tailored to your business.

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